Help

Stuck? Help is on the way!

Q: How do I use a QR code?

A: Open the camera on your mobile device, position your phone like you’re about to take a picture, and voila! A banner will appear at the top of your screen to direct you to the custom web address. Scanning a QR code from a PS Post card will reveal a specially selected electronic gift card.

Q: Will the QR code work on all devices?

A: Most devices have an integrated QR Code reader built in so you can access through the camera. All iPhones updated to iOS 11 can point their camera and scan away. Android 9 and Android 10 have a built-in QR code scanner courtesy of Google Lens. Open your camera app and point it at the QR code to see a URL pop-up. Android 7.0 and below require an app to scan QR codes.

If the lucky gift-getter does not have a QR code-read-phone, no worries! There are a plethora of apps that are easy to download and use with a touch of a button. Here’s a list of some of the best QR reader apps.

Q: Can I still send a gift if my recipient doesn’t use a smartphone?

A: Yes! You can even use your computer’s camera to scan your QR code using this service!

Q: My question hasn’t been answered here! What do I do?

A: Fear not! We have more information on our Frequently Asked Questions page. If that still doesn’t answer your questions, email us at [email protected]